Why am I getting slow connection speed while connect to VPN?

There are several common reasons:

  • Slow local internet (without VPN on)
  • Certain VPN server location has busy traffic

To troubleshoot the network issues, please follow the steps:

  • Check your local network speed by disconnect the VPN;
  • While keeping VPN disconnected, switch between WIFI, 4G, 5G to find the troubleshoot your network. E.g. if your wifi has poor connectivity, switch to your cellular 4G/5G.
  • Disconnect VPN, switch to another region, and connect;
  • If you like to stay in the same region, try disconnect and reconnect to the same region. Even you are selecting the same region, there are actually hundreds of servers behind a single region. Every time you connect, we will relocate a different server for you.
  • You can repeat above steps until you find the best server for you.